A little hard to keep up with all the characters at times, and was a bit disjointed but I loved the story! The characters were hilarious, my favorite was Crowley and the Them. Gaiman is a genius I know, and after reading this book I'm going to pick up the Discworld series by Pratchett!
I love books that make me LOL and this was definitely one of them! If you can get through the bit of confusion in the beginning and get used to the style, by the end you'll be so happy you read it!